Étiquette : FormerPRMDoctor
Choosing how to organize home care is the first structural decision and, paradoxically, the most anxiety-inducing one for families
Choosing how to organize home care is the first structural decision and, paradoxically, the most anxiety-inducing one for families. The ecosystem is marked by three models: the Provider (Prestataire), the Agency (Mandataire), and the Direct Employment (Gré à Gré). My role, as Christophe Delong, former Physical and Rehabilitation Medicine (PRM) Doctor and Autonomy Coordinator, is…
The Provider model is a heavy system that includes significant Structural Costs
One of the greatest sources of dismay for families is discovering that the bulk of their care budget does not reach the person providing the service. The Provider model is a heavy system that includes significant Structural Costs (Margin, Logistics, Marketing, Administration), which can represent 25 to 35% of the total hourly cost. This money…
The main argument of providers is the « replacement guarantee » in case of absence
The main argument of providers is the « replacement guarantee » in case of absence. However, faced with the shortage of caregivers, this promise often results in an unknown, poorly trained replacement, or worse, no service at all. It is a costly fiction. My approach, as a former PRM doctor and Autonomy Coordinator, is to build real,…
Provider marketing relies on selling a « service guarantee »
Provider marketing relies on selling a « service guarantee » that, in reality (staff shortage), proves fragile and costly. Security is not an abstract concept, but a reality built on solid foundations. My approach, inherited from my rigor as a former PRM doctor, is to build security point by point in Direct Employment (Gré à Gré): Security…
The success of Direct Employment (Gré à Gré)
The success of Direct Employment (Gré à Gré) relies on the stability and quality of the caregiver. Recruitment must not be random, but a strategic and human process. My experience as a former PRM doctor helps me define the ideal profile that goes beyond technical skills. Here are the 4 secured steps that I personally…
