Étiquette : ServiceSecurity
The main argument of providers is the « replacement guarantee » in case of absence
The main argument of providers is the « replacement guarantee » in case of absence. However, faced with the shortage of caregivers, this promise often results in an unknown, poorly trained replacement, or worse, no service at all. It is a costly fiction. My approach, as a former PRM doctor and Autonomy Coordinator, is to build real,…
Provider marketing relies on selling a « service guarantee »
Provider marketing relies on selling a « service guarantee » that, in reality (staff shortage), proves fragile and costly. Security is not an abstract concept, but a reality built on solid foundations. My approach, inherited from my rigor as a former PRM doctor, is to build security point by point in Direct Employment (Gré à Gré): Security…
